At Silver Kraft, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Returns Policy:

• Items can be returned within 30 days of purchase in their original, unused condition with tags and packaging intact.
• Custom or personalized items are non-returnable unless there is a defect or error on our part.
• To initiate a return, please contact our customer support team with your order details.

Exchanges:

• Exchanges are available for items of equal or lesser value.
• The item must be in its original condition, unworn, and with all packaging.
• If the desired item is unavailable, we can issue store credit or a refund.

Refunds:

• Refunds will be processed to the original payment method within 7–10 business days after the returned item is received and inspected.
• Shipping fees are non-refundable unless the return is due to our error.

If you have any questions or need assistance, please don’t hesitate to contact us.